Brand new hot tub not working

Rating:

Reviewed by: Cheryl from Parkersburg, WV
January 4, 2018
Rating: 1.0
Barefoot Spas PB7

 

Brand new hot tub not working

I spent my hard earned money on this Brand new hot tub and it’s not working. I can’t even begin to describe how upset I am with this company. I’ve had my tub hooked up since this morning it is now 3:00 PM and I still do not have my issue resolved half my hot tub doesn’t even work half of the Jets don’t even turn on I don’t know what the heck is going on. There’s two jets buttons and when I push one of them it doesn’t even do anything this is not what I paid for. I need therapy for my back I’m going into surgery in just a couple of weeks my doctor recommended a hot tub sure wish I would’ve bought one that works right. Barefoot Spas customer service is not good. They keep asking me to troubleshoot with them over the phone to see whats wrong with it. I’m not going to go out and troubleshoot with you over the phone! I want my hot tub fixed now! I want them to send me a hot tub repair man, and I want it done today! Is that so much to ask? They called back and said they won’t be able to get anyone out here until tomorrow. I am not happy, and this is unacceptable…


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